Service purpose: Fast, decisive, accurate, thoughtful and thorough.
Service objectives: Service quality to win customer satisfaction.
Service efficiency: In case of equipment failure within or outside the warranty period, the supplier shall send professional and technical service personnel to the site within 24 hours (48 hours for long distance) after receiving the notice, and the service personnel shall not leave until the problem is solved.
Service principle: The warranty period of the product is 12 months. During the warranty period, the supplier will repair and replace the parts damaged due to quality reasons free of charge. For the damage of spare parts beyond the warranty period, the company, in line with the long-term cooperative relationship with customers, only costs are charged for the accessories provided. If the equipment is damaged due to human factors of the demander, the parts repaired or provided by the supplier shall be priced according to the cost.
Our company provides free technical after-sales service training for customers, so that they can have a deeper understanding of the valve, let them work better for you, and relieve your worries.